Contact Information

Thank you for supporting 4 Generations Creations! We’re a proudly Indigenous-owned business, and our team is happy to help with product questions, orders, and your shopping experience.

General Inquiries & In-Store Customer Service

Stephanie Williams — Front of House Manager
General Inquiries, Accounts, Bulk Orders & In-Store Customer Service
Email: Info@4GenerationsCreations.ca

Shipping, Receiving & Inventory

Tim Leon — Back of House Manager
Shipping, Receiving, Inventory & Consignment Inquiries
Email: Receiving@4GenerationsCreations.ca

For online order inquiries, missing items, damaged parcels, or shipping concerns:
Email: Orders@4GenerationsCreations.ca

Please include your order number and relevant photos, if applicable, so we can assist you.

Owner & Founder

Ashley Michel
Business Partnerships, Media Inquiries & Escalated Customer Concerns
Email: Ashley@4GenerationsCreations.ca

Visit or Call Us

Phone: 778-538-4449

Address: 653 Sarcee Street West, Kamloops, BC

Hours: Every day, 10 a.m.–6 p.m.

Customer Feedback & Concerns

Your experience matters to us - whether it was wonderful or could have been better.

Have a compliment, a concern, or an idea? We’d love to hear what went well and where we can improve. You’re also welcome to recognize a team member who made your experience special.

Share Your Feedback — Take Our Customer Survey

If you’d like us to follow up, select Yes when asked and provide your email address or phone number.

We’re a small business run by real people who care about our customers. Mistakes can happen, and hearing from you gives us the opportunity to understand what happened and work toward a solution.

For help with an order or a concern that needs attention, please contact the appropriate team member listed above.

Kukwstsétsemc (Thank you) for supporting 4 Generations Creations!

Updated: October 27, 2026